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Have you recently caught a taxi cab from this company? If so why not rate your experience so others can benefit from it.
I took a ride from Melbourne airport with the rudest taxi driver I have experienced yet. Not only was he abusive he threatened to take me to the police station when I voiced my concern with the service I recieved.
If I hadn’t have been in a hurry (which the driver made worse) through not allowing me to drop my bad off I would have been more than happy to discuss the matter with an officer of the law.
Taxi License plate “ST 1350″ who ignores the cab rank and procedes to pick up a fare yards from the queue. We will all remember you!! (18:10 – 25-05-12, outside Sandringham Station.)
My advice to anyone who sees this cab waiting patiently at the head of the cab rank, **ignore him** and go to the next cab. Make sure you explain this to the next driver.
Why should we follow the “cab rank” procedure when he clearly does not, and insist.
Why am I so upset. You would be if you waited out in the open, not under cover at the perscribed place (cab rank), in the pouring rain for 20min, only for this joker to not only look at you, but to put his blinker on and then stop short, as someone waves at him.
Although I haven’t traveled in a Silver Service Cab I would like to make a complaint about a very rude & aggressive driver I experienced at my local Westfield on the weekend. The driver abused me in his foreign tongue in front of my infant child. He blocked my access to the boot of my car. WHY you ask, he thought he had the right to a car space that became available several car spaces back from where he was parked illegally, he was not indicating that he was moving backwards, infact he only became aware of the car space after I indicated that I was to turn and the car leaving was reversing. I don’t appreciate being screamed at abused and intimated for doing nothing wrong.
The driver I noted on exiting the Shopping Centre was illegally parked in the Taxi Rank. Considering the bad wrap the Taxi industry seems to receive I can now see why. If you can’t speak our language, follow our basic road rules how the hell are you allowed to drive us around!!
I have taken the drivers plate no. If you are interested in further detail please feel free to contact me. I’m guessing from the negative feeds I have seen on your website I won’t be hearing from you.
Taxi m7028 driver 503315, your cab smells terrible and gave us headache from smell of smoke yet when we complained said not him yet he had pack of gold Peter jacksons in his console save yourself the headache and don’t get in this cab!
M 5785 Silver Top shuttle mini-van is not driving safely.
Place: 655 Mount Alexander Road, Moonee Ponds, VIC 3039. (At the traffic light outside KFC restaurant.)
When I was driving along on Mount Alexander Road, I saw the traffic light outside KFC restaurant was changing to red. I checked from my rear-view mirror and saw a Silver Top mini-van (Two car length away behind my car), so I slowed down and stopped. Suddenly I heard a loud and long horn and it was a Silver Top shuttle mini-van number M5785 that stopped extremely close to my car and continuously horned, Of course I shouted out “Can’t you see…it is red light…stop at red light…are you colour blind…” As the light changed to green, the Silver Top shuttle mini-van took off and passed my car, and I saw the taxi driver put his right hand middle finger at me and my young daughter. I found this extremely rude and offensive and although this is just one of your many employees I am extremely put off that I probably will not use your services in the future.
I’m currently in a taxi where the driver is taking me on the longest route to my work and is talking very loudly on the phone in his native language so I can’t understand what he is saying he could be saying all number of unprofessional things. I find this to be the definition of rudeness and not to mention a breach of my safety as he can not be 100% focused on the road if he is so engrossed in his conversation. Cab number ID 515890
Got a tyre puncture, called silvertop taxis to get
to work.The following drivers were extremely
helpful..they even helped in fixing the tyre puncture.
547668 & 550772, we owe u guys!!
Booked a taxi by phone an hour ahead, and when the taxi wasn’t at my front door I called operator, she didn’t seem to give a damn at all and said my booking was processed 3 mins ago even when I booked one hour in advance, I told her to cancel the booking and she didn’t even apologize, disgusting service and nearly caused me to miss my flight. Will not use silvertop ever again, so many taxis why wait my ass.
When you need taxi just call to frankston taxi then you will see the difference . Make sure don’t call to 13 cab silver top any one else cab company.
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